Privacy policy
Privacy Policy
At OneSquared, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our store.
Information We Collect When you make a purchase or attempt to make a purchase through OneSquared, we collect specific information required to fulfill your order. This includes your name, billing address, shipping address, email address, and phone number. We refer to this as "Order Information."
We also automatically collect certain technical information about your device when you browse the site, such as your IP address, time zone, and some of the cookies installed on your device.
How We Use Your Information We use the Order Information we collect generally to fulfill any orders placed through the site. This includes:
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Arranging for shipping and providing your details to our courier partners for delivery.
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Sending you order confirmations, shipping updates, and customer support messages via email and WhatsApp.
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Screening our orders for potential risk or fraud (especially to verify Cash on Delivery addresses).
Sharing Your Personal Information We share your Personal Information with trusted third parties strictly to help us operate our business and fulfill your orders.
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We utilize a secure, third-party e-commerce hosting provider to power our online store and process your order information safely. We ensure our partners comply with strict data protection standards.
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We share your shipping details (Name, Address, Phone Number) with our local courier partners solely for the purpose of delivering your frames.
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We use third-party applications to automate our WhatsApp order confirmations. We will never sell or rent your personal information to any external data collection agencies.
Data Retention When you place an order through OneSquared, we will maintain your Order Information for our internal records unless and until you ask us to delete this information.
Children’s Data Our website and services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information without your consent, please contact us immediately at the details provided below so we can take the necessary steps to remove that data from our servers.
Customer Rights and Choices You have the right to maintain control over your personal data. At any time, you may request access to the personal information we hold about you, or ask that your details be corrected, updated, or permanently erased from our records. Additionally, if you no longer wish to receive order updates, promotional emails, or WhatsApp communications from OneSquared, you may opt out by contacting us directly. To exercise any of these rights, simply reach out to us using our official contact channels.
Changes to This Policy We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.